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AI TwinBy Prifina
Owner's guide

AI Twin Owners Guide

Media library

Add images, YouTube links and hosted video to your AI Twin so it can show the right media inside its answers.

What it is

The Media library on Knowledge holds images, slide decks, video files, and YouTube links so the Twin can show them in answers (or fall back to a link). Uploaded video is found from the title and description you add until full transcription ships.

What it’s for

When a verbal answer is not enough, show a deck slide, an infographic, or a short explainer video inside chat so visitors see the artifact, not only a URL.

How to use it

  1. Open Knowledge (https://base.hi.speak-to.ai/knowledge) and open Media library.
  2. Upload images, decks, or video, or paste a YouTube URL.
  3. Add a clear title and description (especially for video files, that is how they are retrieved today).
  4. Optionally mention the asset in a Quick Add or doc so the Twin knows when to surface it.
  5. Ask the public Twin a question that should pull the media and confirm it embeds.

Tips / pitfalls

  • Title/description quality matters more than file size for retrieval.
  • Prefer images, YouTube, and hosted video for in-chat display; other URLs may only share as links.
  • Keep decks scoped, one clear visual per answer beats a 40-slide dump.
  • Private media still follows your privacy rules; mark related docs private when needed.

Related

Next: Email ingest

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